Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ShapeShine (the “Site”).


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, or how to disable them, visit allaboutcookies.org.
  • “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we also collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this policy, we mean both Device Information and Order Information.


HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information to fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices or order confirmations).

Additionally, we use this information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • Provide information or advertising about our products and services consistent with your preferences.

We use Device Information to help us screen for potential risk and fraud (particularly your IP address), and to improve and optimize our Site—for example, by analyzing how customers browse and interact with the Site or evaluating marketing effectiveness. This information may also be used for retargeting or personalized advertising.


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who assist us in operating our business, such as Shopify (our e-commerce platform) and analytics providers like Google Analytics. You can read more about their policies here:

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share information to comply with legal obligations or protect our rights, for example, in response to lawful requests such as subpoenas or warrants.

As part of our operations, you agree to allow third parties to process your IP address to determine location for currency conversion. This information may be stored temporarily in a session cookie to ensure consistent currency display during your visit.

You can opt out of targeted advertising here:

Or visit the Digital Advertising Alliance’s opt-out portal.


DO NOT TRACK

Some browsers send a “Do Not Track” signal. While our Site does not currently alter its data collection practices in response to these signals, we continuously review ways to honor such preferences in the future.


YOUR RIGHTS

If you are a European resident, you have the right to access, correct, or request deletion of your personal information. To exercise this right, please contact us.

We process personal information to fulfill contracts with you (such as order fulfillment) and to pursue legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the United States, where it will be protected according to this Privacy Policy.


DATA RETENTION

We retain Order Information for as long as necessary to fulfill orders and comply with legal obligations, unless you request deletion. To request removal of your data, please contact us.


TEXT MARKETING & NOTIFICATIONS

By using this site, you agree to follow our Privacy Policy and Terms of Service. By subscribing to text notifications, you agree to receive recurring automated marketing messages to the phone number provided. Consent is not a condition of purchase. Reply "STOP" to unsubscribe and "HELP" for assistance. Messaging and data rates may apply.


CHANGES

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “last updated” date.


CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us.


We value your privacy and are committed to handling your personal information responsibly and transparently.