Contact
Contact Us
At ShapeShine, we’re here to help with any questions about your order, shipping, or product details. Our support team responds to most inquiries within 24 hours.
📦 Important: If your inquiry is related to an existing order, please make sure to include your Order Number. We’re unable to locate or verify your purchase without it, and missing this information may delay our response.
Track Your Order
Once your order has been shipped, you’ll receive a shipping confirmation email containing your tracking number. You can also track your shipment anytime using our dedicated tracking page below.
Note: Tracking updates usually appear once your package arrives in the destination country (e.g. United States, United Kingdom, Australia, or Canada). International transit stages before arrival may not be visible in real time.
If your tracking number shows no updates for more than 5 business days after shipment, please reach out to us via our Contact Us page with your Order Number, and our support team will assist you promptly.
Returns & Refunds
For returns, replacements, or refund-related inquiries, please review our Refund & Return Policy . This includes details on our 7-day return policy and how to initiate a return request.
We value your trust and strive to provide quick, transparent, and caring support for every ShapeShine customer. Thank you for being part of our community!